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      ROPA

      Data Controller

      • Organization Name: Securitas Canada Limited
      • Address: 235 Yorkland Blvd, Suite 400, North York, ON, M2J 4Y8
      • Email: privacy.officer@securitas.ca
      • Data Protection Officer: Pamela MacLellan
      1. Processing Activity
      2. Leadoo – AI Chatbot
      • Purpose: Website visitor interaction, lead generation, marketing consent collection, session analytics
      • Categories of Data Subjects: Website visitors
      • Categories of Personal Data:
        • Name, email, company
        • Chat conversation content
        • IP address, browsing data, session identifiers
      • Legal Basis:
        • Consent (marketing, cookies)
        • Legitimate interest (responding to inquiries, analytics)
      • International Transfers:
        • Data hosted in Ireland (AWS)
        • Standard contractual clauses and technical safeguards in accordance with PIPEDA and Law 25
      • Retention Period: 13 months
      • Security Measures:
        • Encryption, access controls, human oversight, knowledge base audits
      1. Marketo – Marketing Automation Platform (Planned)
      • Purpose: Marketing automation, profiling, lead nurturing, campaign analytics
      • Categories of Data Subjects: Clients and prospects
      • Categories of Personal Data:
        • Name, title, organization
        • Contact details (email, phone, address)
        • Behavioral data (clicks, opens, preferences)
        • Browsing data (cookies, IP)
      • Legal Basis:
        • Consent (opt-in for marketing, cookies)
        • Legitimate interest (profiling, responding to inquiries)
      • International Transfers:
        • Data hosted in the Netherlands
        • Standard contractual clauses and safeguards in accordance with PIPEDA and Law 25
      • Retention Period: 2 years after last activity or until consent is withdrawn
      • Security Measures:
        • Encryption, pseudonymization, access controls, OneTrust integration

       

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      • Name:
        _ga

        Name: __ga Domain: www.securitas.ca Description: Used by Google Analytics Purpose: Used to distinguish users. A unique identifier associated with each user is sent with each hit in order to determine which traffic belongs to which user. This cookie enables the website's owner to track a visitor’s behavior and measure the website's performance. The main purpose of this cookie is to improve the website's performance. Storage period: 2 years Information to/from third party: This cookie sends information to Google

        Name:
        _gat

        Name: _gat Domain: www.securitas.ca Description: Used by Google Analytics Purpose: Used to throttle request rates for information on the website. This cookie does not store any user information. The main purpose of this cookie is to improve the website's performance. Storage period: 10 minutes Information to/from third party: This cookie sends information to Google

        Name:
        _gid
      • Name:
        ai_session
        Name:
        ai_user

        Name: ai_user (always active) Domain: www.securitas.ca Description: Used with Microsoft Application Insights for collecting statistical usage and telemetry information Purpose: Unique user identifier cookie for counting the number of users accessing an application over time. Storage period: This cookie is deleted when you session expires Information to/from third party: Information sent to Microsoft Azure

      • Name:
        ARRAffinity

        Name: ARRAffinity (always active) Domain: www.securitas.ca Description: Used to aid people who need to stay with a certain instance of web app or web site in Azure. Purpose: Routes the request made through a web browser to the same machine in the DXC cloud environment. See ARRAffinity - Microsoft Azure. This cookie is deleted when you close your browser. Storage period: This cookie is deleted when you close your browser Information to/from third party: Information sent to Microsoft Azure

      • Name:
        __cfuid

        Name: __cfuid (always active) Domain: www.securitas.ca Description: Speeds up page loading times. Purpose: Speeds up page loading times and overrides any security restrictions that may be applied to a browser based on the IP address from which it comes Storage period: 1 year Information to/from third party: Used for Cloudflare

      • Name:
        CookiesAccept

        Name: CookiesAccept (always active) Domain: www.securitas.ca Description: Website cookie settings Purpose: Used to keep track of whether the user has accepted the cookie usage or not. This is not set unless the visitor has clicked on "Accept" in the cookie banner in the bottom of the website. The main purpose of this cookie is to improve the website's performance. Storage period: 365 days Information to/from third party: No

      • Name:
        EPiForm_{FormGuid}:{Username}

        Name: EPiForm_{FormGuid}:{Username} (always active) Domain: www.securitas.ca Description: Functionality-related. Purpose: Stores partial form submissions so that a visitor can continue with a form submission upon return. One cookie is created for each form and each logged in visitor. Stores the current submission status of the form (formGuid, submissionID, and if submission is finalized or not). Storage period: 90 days Information to/from third party: No

        Name:
        .EPiForm_BID

        Name: .EPiForm_BID (always active) Domain: www.securitas.ca Description: Functionality-related. Purpose: Identifies the form submission made to the site when a visitor submits data via an Episerver form. Stores a GUID as the browser ID. Storage period: 90 days Information to/from third party: No

        Name:
        .EPiForm_VisitorIdentifier

        Name: .EPiForm_VisitorIdentifier (always active) Domain: www.securitas.ca Description: Functionality-related. Purpose: Identifies the form submission to the site when a visitor submits data to via an Episerver form. Stores a GUID which is the visitor identifier. Persistent (90 days from creation). Storage period: 90 days Information to/from third party: No

      • Name:
        EPI-MAR-<Content GUID>

        Name: EPI-MAR-<Content GUID> (always active) Domain: www.securitas.ca Description: Analytical/performance functionality Purpose: Records a visitors interaction with a running website optimization test, to ensure that a visitor has a consistent experience. Storage period: Typically optimization tests are short-lived (eg a couple of weeks). The cookie is removed after the test has completed. Information to/from third party: No

      • Name:
        ASP.NET_SessionId

        Name: ASP.NET_SessionId (always active) Domain:: www.securitas.ca Description: Session identifier Purpose: Used to keep track of a user navigating through the website. This is used to transfer information between pages and to store information that the user might reuse on different pages. The main purpose of this cookie is to improve the website's performance. Storage period: Session period when browsing the website Information to/from third party: No

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